Website & Downloads FAQ's
Yes! We specialize in creating the large scale digital art and graphic files needed for crisp clean vehicle wrap printing.
No, auroragraphics.net does not require extended licenses based on the usage of the graphics that you purchase or the number of times you print them. You can print them as many times as you want on whatever you want. Please see our EULA for more information.
No. Our licensing in generous and all that we ask is that you do not share the files with others. Piracy is not a victim-less crime. Please see our EULA for more information.
In the description of each product you will find the file formats that are included.
Some common file types and compatibilities are:
- transparent .tiff – compatible with Adobe Photoshop, Adobe Illustrator, Corel Draw, Corel Photo-Paint & Sign-Wizard.
- .jpg – compatible with all mainstream design programs including Adobe Photoshop, Adobe Illustrator, Corel Draw, Corel Photo-Paint, Flexi, Signlab & Sign-Wizard.
- layered .psd – compatible with Adobe Photohop, Adobe Illustrator & Corel Photo-Paint.
- .eps – compatible with all mainstream design programs including Adobe Photoshop, Adobe Illustrator, Corel Draw, Corel Photo-Paint, Flexi, Signlab & Sign-Wizard.
- .ai – compatible with Adobe Photoshop, Adobe Illustrator, Corel Draw, Corel Photo-Paint, Flexi, Signlab & Sign-Wizard.
- The confirmation email may have been routed to your spam folder.
- Be sure that the email you used to create your account was correctly entered.
If neither of these options help please contact us for manual account activation.
We accept all major credit cards as well as PayPal.
After you’ve completed your purchase you can navigate to “My Account” in the upper right corner of the site. From there choose “Downloads”. All of your available downloads will appear there with a link to download.
- You can see past orders made on our site by logging in and navigating to “My Account” in the top right of the page. From there click on “My Orders”.
- If you do not see orders that were placed a long time ago, please contact us at (316)838-2000.
All downloads are instantly accessible after purchase. DVD’s or any products being shipped will go out same day if ordered before 11am CST monday through friday. Any orders received after 11am CST will ship on the next business day.
- Once payment is received you will immediately receive links to download any downloadable products you purchased.
- Any items that require shipping will ship on the same day the order is received if it is received before 11am CST Monday through Friday. Orders received after 11am CST will ship on the next business day.
Shopping at auroragraphics.net is secure. Our site uses SSL encryption of all data being transferred. We also use integrated and state of the art security measures to prevent data breaches. Your credit card and payment information is never stored on our site or server.
Your internet connection speed my be too slow. Contact your internet service provider for help.
Any unfinished downloads can be accessed through your account page under “Downloads”. You can also view view your purchase history from here.
Yes, you will receive an email order confirmation. You can also always view past orders under “My Account” and click on “Orders”.
Yes, the Design Studio is not for creating output ready files. It is simply a way to quickly “mock-up” designs before purchase. You will have to redesign the full size layout in your design software of choice before it is output ready..
Yes, you can brand the Design Studio to your business and have it running on your website. For more information click here.